We are Cevinio, a leading Account Payable Automation scale-up company. We are proud to be serving some of the world’s largest companies. At Cevinio, we are committed to helping businesses to make daily administrative processes very efficient. As a growing, venture backed technology company providing leading Invoice-to-Pay solutions to companies globally, we are looking for a Customer Service Specialist, who will act as the first point of contact for our customers, and is responsible for the customer’s happiness.
As a Customer Service Specialist, you play an essential role in tracking the customer experience with our software. You work closely with different teams to ensure customer satisfaction. This involves answering questions, solving problems and testing new functionalities among.
For our customers, our software is a crucial link in the business process and daily work. We are a crucial part of their purchasing processes, financial processes, and financial reporting. That is why it is important for us to provide the best and fastest possible support to our customers.